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Evolving Buying Power Markets
In prior decades, researchers primarily defined the population by age group. This worked well because of our rather homogeneous society. Today, America is evolving into a more balanced melting pot of people from different backgrounds with varied lifestyles and preferences. How does this change affect how we define and examine our population? We have to view it through different filters called buying power markets. A buying power market is a homogeneous group of people who have increasingly defined needs and demands along with broadening purchasing power. To qualify, a group must be large enough to attract the attention of marketers, retailers and advertisers. This type of market does not stand alone; it often has influence over or within other markets. This overlap becomes apparent in the following descriptions. Women What future changes do we see for this market? Over the next 10 years, the percentage of women who work is expected to increase by 16 percent, while the number of working men will increase only eight percent. Women currently make up 45 percent of the total workforce; 62 percent work at least part time. Ethnic Markets America’s black population, currently at 34 million (12.6 percent of Americans), wields $500 billion of purchasing power. This market grew by 13 percent in the last decade. While the average household income is $14,000, households with annual incomes above $60,000 are the fastest growing income segment. Hispanics’ purchasing power stands at $350 billion. There are currently 30 million Hispanics, 11 percent of our population. Their presence in the workforce is expected to increase 36 percent in the next 10 years compared to an increase in the national workforce of only 12 percent. The Asian population, currently less than four percent of Americans, has doubled since 1980. These 10 million people have $150 billion purchasing power and are the fastest growing, most diverse and most affluent minority group. Their median household income is $36,000. To attract the attention of these ethnic groups, throw out the traditional five P’s of marketing (product, price, promotion, placement and profit) and concentrate on passion, preparation, perseverance, recognition, relevance, respect and relationships. Gay/Lesbian/Bisexual/Transsexual (GLBT) Market People in this market tend to support and elect each other. While afraid of being called different, this market is proud of its uniqueness in signs, symbols and fashion. In fact, this market is often a trend setter in terms of fashion, visual arts, literature, home style, healthcare access and entertainment. An increasing propensity for Americans to accept these individuals into the mainstream has made it easier to identify and reach this affluent and influential market.
Effects on Research The segmentation process is more complex because research results are stratified in more ways than before. You no longer rely on gender or household income delineations alone. Now, a typical stratification looks more like “women in upscale families with teenagers” or “economically challenged Asian urban families.” It is critical that we explore statistical correlations according to complex clusters. Research tools must have more demographic categories today. For example, a person may be several races; people living in a household may not be related. Therefore, questionnaires should be designed to handle these cases. We must explore larger samples. This is especially true in larger metropolitan markets where you must complete enough surveys (often through oversampling procedures) to permit statistical analysis of smaller or more complex subgroups. For example, your sample must be large enough to collect and compare information on wealthy women who are white, Hispanic or black all living within one geographic area. Recognizing and reacting to change is essential for success. As the American population changes, so must our emphasis on and evaluation of key buying power markets. Susan Saurage-Altenloh is president of Saurage Research Inc., a full service research firm located near Houston, Texas. She can be reached at 800-828-2943 or at ssaurage@SaurageResearch.com. Her corporate web site is www.SaurageResearch.com. Reprinted with permission from Marketing Research Association's Alert! Newsletter, ©2000 |